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Shipping is free on every order, all across Pakistan. We dispatch within 12–24 hours of confirming your payment (for cash on delivery, your 20% advance), on business days. We then deliver in 1–2 working days to Lahore, Karachi, Islamabad and Rawalpindi, and in 3–5 working days everywhere else, remote areas included. Pre-orders are the exception: they ship when the pre-order items arrive, in 7–12 days on average.

Cash on delivery, or a bank transfer to our ⁦Bank Alfalah⁩ account from any bank or your JazzCash / Easypaisa app. No card is needed. Cash on delivery adds 4% WHT and sales tax to the order total; a bank transfer takes 5% off it. Cash on delivery takes an advance of 20% of the order total, sent the same way as a transfer; the rest you pay in cash when your order arrives. The account details appear at checkout and on your order confirmation screen (message us on WhatsApp if you need them again). Transfer orders are dispatched once the payment is confirmed; cash on delivery orders, once the advance is confirmed. Cancel before dispatch and we refund your advance. Pre-orders are the exception: they're paid in full upfront by bank transfer only (no cash on delivery), and can't be cancelled once paid.

• Cash on delivery
• Bank transfer
• JazzCash / Easypaisa

Your order confirmation comes by email. Once your order is dispatched, we email you its tracking number; tracking can take a few hours to go live. Questions? Message us at ⁦+92 321 5990965⁩.

Yes, any time before it is dispatched: message us on WhatsApp at ⁦+92 321 5990965⁩ with your order number. If you paid a cash on delivery advance, we refund it. Once it has been dispatched, it can no longer be cancelled. Pre-orders are the exception: a pre-order can't be cancelled once it's paid.

You can order a product marked Pre-order now. You pay the full total upfront by bank transfer to our ⁦Bank Alfalah⁩ account, from any bank or your JazzCash / Easypaisa app (the 5% bank transfer discount still applies; cash on delivery isn't available for pre-orders). It arrives in 7–12 days on average. If your order also has items in stock, we ship everything together when the pre-order items arrive. A pre-order can't be cancelled once it's paid; damaged or defective items and the warranty are covered as for any order.

Yes, within 14 days of delivery: unused, in its original condition and packaging with the seals unbroken, and with your order number. On a change-of-mind return you pay the return shipping. Damaged or defective? Report it within 48 hours of delivery with a photo or video; we cover its return shipping and, after inspection, refund or replace it. Exchanges are for damaged or defective items only.

Keep your invoice, take a photo or video of the fault, and contact the store you bought from or our team on WhatsApp, email or Discord. The warranty covers genuine defects in materials or workmanship; ASIAHORSE products carry a 12-month limited warranty.

Yes. REHBIL LABS is the authorized distributor of ASIAHORSE and an authorized wholesaler of TRYX in Pakistan. Products from unlisted or unauthorized sellers cannot be authenticated and are not covered by the warranty.

Each product page has a Specifications tab with sizes, connectors and compatibility details, such as the CPU sockets a cooler supports. Not sure? Ask us on WhatsApp before you order.

Control software, such as UMBRA for ASIAHORSE and KANALI for TRYX, is in our Software Center and on the Downloads tab of the products that use it.

Yes. Our authorized retailers sell genuine products backed by the official warranty. Find the one closest to you in the directory.

Apply with your store's details through our retailer application, and our team will review it.