At Rehbil Labs, we take immense pride in delivering exceptional quality and service that befits the refined standards our distinguished clientele have come to expect. We understand that occasionally circumstances may necessitate a return or refund, and we have established this comprehensive policy to ensure your experience remains seamless and satisfactory throughout.

OVERVIEW

Our commitment to excellence extends beyond the point of purchase. Should you find yourself dissatisfied with your acquisition, we graciously accept returns within thirty (30) days from the date of delivery, provided the item remains in its pristine, original condition. Upon receipt and verification of the returned merchandise, we shall process your refund with the utmost expediency.

RETURN ELIGIBILITY CRITERIA

To qualify for a return, your purchase must satisfy the following refined standards:

  • The item must be in an unused, unmarked state, precisely as received
  • All original packaging, tags, and documentation must remain intact and undamaged
  • Proof of purchase in the form of receipt or order confirmation must accompany the return
  • The thirty-day return window from the delivery date must not have elapsed

Kindly note that incomplete returns or those failing to meet these exacting standards may regrettably be declined and returned to sender.

EXCEPTIONS TO OUR RETURN POLICY

Certain categories of merchandise, by their very nature, cannot be accepted for return:

  • Bespoke or personalized items crafted to your specifications
  • Perishable goods and consumables
  • Intimate apparel and personal care items
  • Hazardous materials and specialized chemical compounds
  • Items delivered in sealed packaging that has been opened for health and hygiene considerations

PARTIAL REFUNDS

In exceptional circumstances, we may extend partial refunds for items exhibiting:

  • Evident signs of use or wear
  • Missing components or incomplete packaging
  • Damage not attributable to our handling or shipping procedures
  • Returns submitted beyond the standard thirty-day period but within reasonable timeframe

REFUND PROCESSING PROCEDURE

Once we receive your returned item, our quality assurance team will conduct a thorough inspection. Upon approval:

  • A confirmation correspondence will be dispatched to your registered email address
  • The refund will be credited to your original payment method
  • Please allow 5-10 business days for the funds to reflect in your account, depending on your financial institution’s processing timeline

LATE OR MISSING REFUNDS

Should your refund not appear within the anticipated timeframe:

  • First, kindly review your bank account records once more
  • Contact your credit card company or banking institution, as processing delays occasionally occur
  • Reach out to your payment processor directly
  • If you have exhausted these avenues without resolution, please contact our dedicated support team at rehbillabs@gmail.com or telephone 0321-5990965

SALE AND PROMOTIONAL ITEMS

Please be advised that only regular-priced merchandise may be refunded in full. Items purchased during promotional periods or at reduced rates are eligible for store credit or exchange exclusively.

EXCHANGES

We gladly accommodate exchanges for items of equal or greater value. Should you wish to exchange your purchase:

  • Contact our client services team to initiate the process
  • Return the original item following our standard return procedures
  • Upon receipt and approval, we shall dispatch your replacement promptly
  • Any price differential for higher-valued items will be invoiced separately

GIFTS AND GIFT PURCHASES

For items received as gifts:

  • Returns will be issued as store credit to the value of the purchase
  • The original purchaser may alternatively contact us to facilitate a direct refund to their payment method
  • Gift receipts are honored with the same consideration as standard purchase documentation

SHIPPING FOR RETURNS

To initiate a return:

  • Contact us at rehbillabs@gmail.com or 0321-5990965 for return authorization
  • Carefully package your item with all original materials
  • Ship to the address provided by our team
  • Return shipping costs are the responsibility of the customer unless the return results from our error
  • We strongly recommend using a trackable shipping service and obtaining proof of postage

CUSTOMER SUPPORT

For any enquiries, clarifications, or assistance regarding returns and refunds, our distinguished client services team remains at your disposal:

Rehbil Labs
Email: rehbillabs@gmail.com
Telephone: 0321-5990965

We appreciate your patronage and remain committed to ensuring your complete satisfaction with every aspect of your Rehbil Labs experience.